Health communication and good governance: an analysis of healthcare hospitals in Swabi and Buner, Pakistan

Abstract

This study uses the good governance approach with five basic pillars: open government and transparency; public services delivery; citizen participation; accountability; and innovation and technology with 12 principles of good governance as a method and approach. The relevant literature and political parties’ commitment during the election campaign in 2018 was presented as evidence of the significance of the study. Primary data of 75 hospitals of two districts quantitatively 44 hospitals of district Swabi and 31 hospitals of district Buner visited and asked quantitative and qualitative question-near about infrastructure and healthcare facilities, equipment, and staff behaviour with researcher observations. The data analyzed with chi-Square SPSS Primary Health (PH) and Secondary Health (SH) into satisfactory and un-satisfactory PH found ignored and suggested, SH found facilitated as satisfactory. The result shows that primary data need waiting areas, drinking water, supply of up-to-date routine equipment, availability of medicine, presentation of doctors, availability of ambulance, and infection prevention control (IPC) mechanisms to reduce the burden of patients over secondary and tertiary hospitals.