Communication skills among prospective teachers: a need analysis for 21st Century university teachers in Islamabad, Pakistan




Teacher skills, Communication skills, Prospective teachers, University teachers, Interactive learning, Classroom observation, Teacher feedback, Learning platforms


This study assessed the communication skills among prospective university teachers of the 21st Century. The model of communication skills given by Elizabeth (2009) was selected as a theoretical framework based on seven traits, i.e., building a relationship, opening the discussion, gathering information, understanding students' perspectives, sharing information, reaching an agreement, and providing a conclusion. The researchers used a quantitative approach and a comparative research design. The sample for this research was drawn using a stratified random sampling technique, focusing on a public sector National University of Modern Languages (NUML), Islamabad. The sample consisted of 60 teachers from NUML, who were selected randomly. The study assessed the female and male prospective teachers’ communication skills. Data has been collected through classroom observations and teacher feedback. For the validity of the research tool, the researchers consulted experts. The findings of this study show that female teachers have better communication skills than male prospective teachers. This research may contribute valuable information for educational institutions seeking to improve teaching methodologies and enhance the overall quality of language education. Training should encompass the effective use of digital tools, online platforms, and multimedia resources to engage students and facilitate interactive learning experiences.


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How to Cite

Masood, N., & Hina, Q. A. (2024). Communication skills among prospective teachers: a need analysis for 21st Century university teachers in Islamabad, Pakistan. Journal of Humanities, Social and Management Sciences (JHSMS), 5(1), 109–121.



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